Polite and my air is running beautifully
DENISE PARKER | ★★★★★ - 5.0 RATING
Fast friendly service got my AC working again in no time
MIKE CAREY | ★★★★★ - 5.0 RATING
First Class Customer Service. Highly Recommended.
CHRIS DORNER | ★★★★★ - 5.0 RATING
Wonderful same day service and very professional with accurate price quoted before work completed. Highly recommended and will use again!
JIM STEAGALL | ★★★★★ - 5.0 RATING
I highly recommend Johnston Cooling & Heating ! Kaleb, the service technician who responded to my call was professional , super courteous & totally knowledgeable in addressing the issues with my 50+ year old Honeywell boiler unit! Thanks to Johnston
REGINA SINK | ★★★★★ - 5.0 RATING
On a Sunday of all times needing a service call, however called Johnston's and they were there within the hour & didn't seem to mind to be working on a Sunday but service man Kaleb was very courteous and knowledgeable
BRANDY HECK | ★★★★★ - 5.0 RATING
Will showed up right on time and was very professional and courteous. I highly recommend this Veteran owned company.
STEVE BARNES | ★★★★★ - 5.0 RATING
Will was here when they told me they would be here and had my heating issue solved and the whole HVAC unit checked out in no time. Very reasonably priced. This is the 2nd time I hired them and would
ROGER WALKER | ★★★★★ - 5.0 RATING
We have only had an estimate at this point but I will say this, the professional experience we had with this company was wonderful! The technician that came out, Kaleb, was knowledgeable and polite and knew how to explain things
DELANEY LEE | ★★★★★ - 5.0 RATING
We've had Johnston troubleshoot our system twice now; both times, they identified the problem quickly and had it working again promptly. They've scheduled appointments promptly (either same day or next day), prices have been reasonable, and the technicians have been
REBEKAH HUNTER | ★★★★★ - 5.0 RATING
Great Service and knowledgeable, polite tech - overall a painless experience and even signed up for their GOLD service plan due to the overall performance here at my home today
DAVID BUZZEE | ★★★★★ - 5.0 RATING
I have a home that is over 100 years old with many challenges and distressing surprises. Jason and his crew have been able to redo , reroute and, in general, just make things work in a place never meant for
MJ LOWE | ★★★★★ - 5.0 RATING
They are EXCELLENT! It started at 12:30 on Friday and was super hot. They came on that day Friday)at 8:00 pm. No other company around Roanoke would even answer there phone or they said they would see us next Friday.
JILL DAVIS | ★★★★★ - 5.0 RATING
I called in the afternoon, they had two guys show up by 5:30 pm, fixed the problem, and were polite and respectful. They got the a/c working asap for my home daycare. Hearts go out to this company. So far,
TONYA MEADOWS | ★★★★★ - 5.0 RATING
Will was our technician who had been to our house before when we bought here at Smith Mountain Lake. Very kind and well mannered. He gave us a suggestion as to how to help us put less stress on our
STEVEN SCHEFFEL | ★★★★★ - 5.0 RATING
Prompt and very nice.
HOMEOWNER – GOODVIEW, VA | ★★★★★ - 5.0 RATING
They were promptly responsive and helpful
HOMEOWNER – GOODVIEW, VA | ★★★★★ - 5.0 RATING
Timely and professional
GEORGE B. IN MONETA, VA | ★★★★ - 4.0 RATING
Took time and pains to understand the problem, then discussed the repair plan, then did the work in record time
BOB F. IN BLACKSBURG, VA | ★★★★1/2 - 4.5 RATING
He came when he said he would
MARK R. IN MONETA, VA | ★★★★★ - 5.0 RATING
Awesome experience all around ! Very professional.
DALE M. IN BLUE RIDGE, VA | ★★★★★ - 5.0 RATING
HOMEOWNER IN FOREST, VA | ★★★★★ - 5.0 RATING
Arrived on time and the inspection was thoroughly done and no problems was found. Looking to sign a service contract with this company.
HOWARD C. IN BUCHANAN, VA | ★★★★ - 4.0 RATING
My husband, mom and myself were extremely impressed by the Gentlemen that handled our furnace and the fact that they came so far away to work on it. They really know what they are doing and the price was right.
SANDY R. IN GOSHEN, VA | ★★★★★ - 5.0 RATING
Rebuilt heat pump, replaced the major components. Made sure all was well before he left. Was on time both days. It has been 5 months since he was here and still working better than ever. GREAT company.
JOHN R. IN FINCASTLE, VA | ★★★★★ - 5.0 RATING
Very professional shows up on time, and did work asked for , plus did something extra that he seen we needed. Very good Company. I highly recommend. Thanks home advisor and JJ.( jj is one who did the work).
LEROY M. IN ROCKY MOUNT, VA | ★★★★★ - 5.0 RATING
They're good. But this is a busy time of year for them. So be patient.
RICKY W. IN ROANOKE, VA | ★★★★★ - 5.0 RATING
My technician was very knowledgeable about my situation and very professional. Good Job Johnston Cooling and Heating.
DALE D. IN ROANOKE, VA | ★★★★★ - 5.0 RATING
HOMEOWNER IN FERRUM, VA | ★★★★★ - 5.0 RATING
William was wonderful - he did an excellent job on cleaning the ducts in my old home - he worked so hard and was so pleasant to have around!
HOMEOWNER IN LYNCHBURG, VA | ★★★★★ - 5.0 RATING
The only thing I would say that is the worker was almost an hour late, other than that the overall experience was good.
HOMEOWNER IN LYNCHBURG, VA | ★★★★ - 4.0 RATING
The technician worked steadily throughout the day, and cleaned up any mess.
JOE O. IN ROANOKE, VA | ★★★★1/2 - 4.5 RATING